Guidelines for the She Market Community

Our support team is here to assist both our artisans and our customers.

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Welcome to She Market. This platform is built with a singular mission: to empower women artisans and entrepreneurs from villages across the country by providing them a national stage to sell their handcrafted goods.

By using this platform, you agree to foster a respectful, supportive, and fair-trade environment. Any behavior that exploits, discriminates, or undermines the artisans in our community will result in immediate termination of platform access.

She Market exclusively partners with women artisans, rural cooperatives, and village-based women entrepreneurs. Seller accounts are vetted to ensure the authenticity of the artisan's origin and the handcrafted nature of the goods.

Sellers are responsible for maintaining accurate profiles, truthfully representing their village/community, and ensuring that the stories they share about their craft are genuine. We believe in transparency and direct connection between the maker and the buyer.

Every product listed on She Market must be handcrafted, locally sourced, or traditionally manufactured by our women artisans. Mass-produced or factory-resold items are strictly prohibited.

Because items are handmade, slight variations in color, texture, and pattern are to be expected and celebrated. Buyers must understand that these imperfections are part of the authentic charm of village-crafted goods.

When you purchase an item on She Market, you are directly supporting a rural woman's livelihood. We ensure that the maximum possible percentage of the sale price goes directly to the artisan.

All payments are processed securely through our platform. Buyers must complete transactions within the She Market ecosystem to ensure buyer protection and fair compensation for the artisan.

Please note that many of our artisans ship directly from remote villages. Therefore, standard shipping times may be slightly longer than typical urban e-commerce platforms. We ask for your patience as these authentic goods make their journey to you.

Shipping costs and estimated delivery windows are calculated at checkout based on the remoteness of the artisan's location and the buyer's destination.

Due to the bespoke and handcrafted nature of our inventory, returns are generally accepted only in the case of transit damage or significant deviation from the product description.

If you have an issue with your order, please contact our support team within 48 hours of delivery. We act as a fair mediator between the buyer and the artisan to ensure a mutually respectful resolution.

CONNECT WITH SHE MARKET

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+91 92222 99992

Visit Studio

She Market Hub,
Andheri East, Mumbai